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Pilot Information Center

As the foremost technical resource available to the general aviation community, the Pilot Information Center strives to maintain the highest standards of professionalism and technical expertise.

Our skilled group of pilots, medical certification specialists, and flight instructors has more than 50,000 hours of collective flight experience and plays a pivotal role in AOPA’s mission and objectives. During the course of a given year, our specialists respond to more than 200,000 member questions and thousands of chats, e-mails and letters.

It's easy to contact us. Chat with us online during office hours (just click the Chat Live with AOPA button on our web site) or click here to send us an email. Or if you prefer, give us a call at 800.USA.AOPA (872-2672) Monday through Friday, 8:30 a.m. to 6:00 p.m., Eastern time. 

Aviation and medical certification specialists are available to answer questions on myriad aviation topics, including:

International flights

  • Flight planning guidance for Canada, Bahamas, and Mexico, as well as Alaska
  • Survival equipment recommendations and requirements
  • U.S. border crossing procedures (Customs)

Medical certification

  • The airman medical certification process
  • Allowed and disallowed medical conditions
  • Medical application guidance
  • Locations of medical examiners

Pilot and aviation-related topics

  • Airports issues, airspace
  • Legislative updates
  • Regulations interpretations
  • FAA enforcement actions
  • Flight training, CFI questions

Aircraft ownership

  • Buying and selling advice
  • Evaluations of specific aircraft
  • Flying clubs, co-ownership
  • Maintenance