Back to Your Roots Online Course FAQs

If you have become a paid AOPA member recently, since the last time you signed into AOPA.org, and are having an issue accessing the Back to Your Roots online course, try this:

Log out of AOPA.org by expanding the menu with your name in the upper right and selecting "sign out." Then click on the "login" button and log back in. Most of the time, logging back into the account associated with your recent membership is all you need to access the course immediately.

This course was optimized for the current iPad model and newer, more modern browsers. Try upgrading your browser to the latest edition and ensuring that JavaScript is enabled. Note that a slow or intermittent internet connection can also cause issues.

Ensure that your system's sound is turned up and your speakers are turned on. Not all pages use audio.

Your course progress is automatically saved. If you need to complete the course at another time or on another computer, simply return to the course. Although the course will open at the beginning, you can navigate directly to the section where you left off. Open the menu at the top of a chapter in the course and look for sections that do not have a checkmark. These are the sections that you have not yet completed. All sections must be completed, and quizzes must be passed before earning a certificate.

This course uses a learning method called remediation. If you miss a question in the quiz, the course will return you to a relevant page to review the content further. Then click the "Next" button on that content page to return to the quiz question for an opportunity to answer the question again. We want you to understand the content, not just get a minimum score.

Absolutely! Just enter any number in the pilot certificate number field. If you have a pilot certificate, be sure to enter the number correctly, especially if you plan to participate in AOPA Accident Forgiveness or FAA WINGS. Pilot certificate numbers are transmitted via a secure site and are only used for display on your course completion certificate. They are not stored.

Since the certificate is a PDF file, ensure you have the latest version of Adobe Acrobat Reader. If you still cannot download your certificate, please call 800/USA-AOPA (872-2672) and have the following information ready: the name of the online course you completed, your pilot certificate number, and your AOPA member number. If you prefer, you can e-mail [email protected] for further assistance.

Available on select insurance policies, AOPA Accident Forgiveness is a coverage enhancement for pilots who regularly participate in Air Safety Institute safety education. The Air Safety Institute website provides complete program information.

If you already have an FAA WINGS account, you will be prompted to enter your email address when completing the course. Be sure to enter the email address associated with your account. If you do not yet have an account, you may visit the FAA Safety Team website for details on receiving credit for completing this online course.

Your transcript tracks your Air Safety Institute safety education accomplishments. It also provides quick and easy access to reprints of most course completion certificates.

If you are working on a computer that others can access (e.g., at a public library), you may want to log out of your AOPA account. Please return to www.aopa.org and click Sign Out in the dropdown menu under your name in the upper right-hand corner of the browser.