While considerable progress has been made with industry acceptance of the Know Before You Go program, developed to assist pilots in their preflight planning by providing online transparency of all FBO fees and prices, AOPA continues to hear from pilots about fees and prices at some locations. Therefore, we submitted comments requesting the Department of Transportation expand the scope of the proposed rule by including FBO fee and pricing transparency in its notice of proposed rulemaking.
In the NPRM, the Transportation Department proposes to require airline companies and ticket agents to clearly disclose specific baggage, change, and cancellation fees to consumers whenever fare and schedule information is provided to consumers for flights in the United States.
The two largest chain FBO companies, Atlantic Aviation and Signature Aviation, are fully compliant with making their fees and prices for all aircraft types accessible and online for pilots. However, several other chain FBOs have not fully embraced the idea of making their fees transparent.
“For pilots, this is all about doing the right thing and helping create competition at our airports where it is needed. Pricing transparency should be required for every consumer good, and we are appreciative of those in the FBO industry that have voluntarily complied with making their fees and prices transparent for pilots, but unfortunately, several chain FBOs continue not to do so. Hopefully, this proposed rulemaking can help address this important issue,” said AOPA President Mark Baker.